PROFESSIONAL TRAINING SOLUTIONS
BPT Partners training and education solutions are designed and developed by the world's leading experts and authorities in CRM. They are offered to meet a broad set of needs for companies to better understand and leverage, best practices, customer focused strategies and techniques for attracting, satisfying and growing your customer base. BPT Partners has created Best Practices Framework as a reference model to address many of the important business processes and activities required to produce winning customer strategies that deliver bottom line results, improve long term customer equity and create competitive differentiation.

BPT Partners is conducting a world-wide CRM at the Speed of Light Training Seminar Series. The two-day seminar and eLearning program applies CRM concepts to sales, marketing and services. Attendees who successful complete training receive a Professional Certificate of Achievement for Applied CRM Strategy endorsed by The Center for Customer Relationship Management Research at Rutgers University, Customer Think, GCCRM and The National CRM Association.
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The Hard Truth about Professional Selling, an executive seminar designed and delivered by the world's leading academic and industry sales professionals. This program is brought to you by the Centers for Professional Selling at Baylor University and Kennesaw State University. Seminars are will be in San Antonio, TX, Atlanta and Dallas.
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BPT Best Practices Framework

The BPT Best Practices Framework addresses five key areas:
  • CRM Strategic Planning
  • Customer Value Analysis and Segmentation
  • Customer Experience Design and Optimization
  • Customer and Organizational Change
  • Technology Selection and Implementation


    • BPT Partners offerings are focused at improving a companies return-on-investment(ROI) in their customers. Professionals in Sales, Marketing, Customer Service and Corporate Management will benefit from applying the latest techniques for improving the results of their own job performance while contributing positively to the creation of their company's shareholder value. Many organizations seek out the guidance of BPT Partners prior to purchasing CRM solutions from companies such as Oracle, RightNow, Siebel, salesforce.com, SAS, SAP and others.

    BPT Partners offers training on leading edge and emerging topics though our custom or packaged seminars and workshops conducted around the world.

    BPT Partners' CRM Training and Education Solutions consist of:
  • Professional CRM Certification Program
  • CRM Best Practices Series
  • Seminars and Workshops
  • Custom Training Solutions
  • Corporate Training Outsourcing
  • E-Learning

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