PROFESSIONAL TRAINING SOLUTIONS
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Social Media & CRM 2.0
Professional Certification Seminar
is endorsed by Rutgers University Center for CRM Research,
Customer Think, the National CRM Association, Customers Forever,
Greater China CRM and CRMA Japan.

Customer Think Rutgers University GCCRM CRMA
Customers Forever CRMA Japan
Why You Should Attend
Attendees Will Learn:
  • How Blogs and Podcasts have the power to disseminate information and host global conversations
  • How to design and publish a professional Blog
  • How to create, edit, distribute and promote your own Podcast
  • How to analyze social networks and identify key members of customer communities
  • Why Blogging and Podcasting are not an optional business endeavour
Who Should Attend
The training seminar is designed for executives, managers and professionals in:
  • Sales
  • Marketing
  • Customer Support
  • CRM Industry, Technology and Services
  • CRM Consulting and Professional Services

Attendees receive Professional CRM Certification in Social Media & CRM 2.0, a CRM Certified Logo and 1 year membership to the National CRM Association.
Seminar Series Organized By
This seminar series is organized by Cerado (www.cerado.com) and BPT Partners.
       

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