The shift from a corporate or enterprise dominated business ecosystem to "customer-centric" or customer led ecosystem requires constant insight into the actions and attitudes of an ever changing consumer. BPT Partners is widely recognized as a trusted source for research and the latest training and education in emerging CRM strategies. Our tools and techniques are imperative for competing effectively in today's customer dominated world. In addition to work in the private sector, BPT works with Federal and State agencies to deliver commercially accepted 'best practices' training and education adapted for the specific needs of the government sector. BPT Partners deliver solutions that improve organizational performance and enhance professional growth and earning's potential.

Clients benefit from the insight of BPT's founding partners, who are widely recognized as being among the most influential thought leaders in the CRM industry, today. They are sought after by the global community as commentators, authors, strategic consultants and seasoned business executives. For over two decades, their contributions to the practice of customer relationship management have brought innovative CRM strategies to the most successful companies in the world. These organizations include IBM, BearingPoint, KPMG, General Motors, The Defense Logistics Agency, Air Training Command, DuPont, Chrysler, AT&T, Allied–Honeywell, Fujitsu, David's Bridal, Coca Cola, Macy's, Prudential, Salesforce.com, Hertz and many more.

BPT Partners' deliver comprehensive solutions tailored to fit your CRM strategy and targeted to key organizational stakeholders including executives, managers and professionals in:

• Sales & Marketing
• Customer Support
• Corporate Customer Strategy
• CRM Industry, Technology and Services
• CRM Consulting and Professional Services
• Government Agencies

BPT Partners is endorsed by leading Industries professional and academic organizations. Our partnership and collaboration with these prestigious CRM communities and associations ensure that BPT's offerings will be influenced and shaped to appeal to a global audience of CRM executives and professional. Our Partners include: CRM Guru, Greater China CRM, Rutgers University Center for CRM Research and the National CRM Association.

For additional information on BPT Partners and how we can help you with CRM solutions, please contact us